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Training modes, scoring, subscriptions, academies, classrooms and platform troubleshooting—maintained as one verified source of truth.
Choose the part of Chess Enrich you need help with.
Account setup, navigation and first steps.
4 articles
Profiles, access, plans and payments.
6 articles
Rankings, rating groups, eligibility and rewards.
3 articles
Practical fixes for common browser, board and account issues.
4 articles
Privacy controls, classroom consent and account safety.
3 articles
Current guidance from the Chess Enrich team.
Signed-in users can move between training, history, profiles, academies and feature-specific areas.
Gifted access is described by its actual duration and can be independent of retail plan lengths.
The main leaderboard ranks eligible subscribers using recorded training points and selected period filters.
Reward eligibility depends on the published reward period, group rules and account eligibility settings.
Notifications communicate reviews, invitations and platform activity; some features require acceptance.
Rating groups use eligible rating information, and a user is not downgraded because their rating later decreases.
Create your Chess Enrich account, verify your email and use the same account on every device.
Free trials and public samples demonstrate selected features but are separate from subscriber history and scoring.
Contact Chess Enrich support when the knowledgebase does not resolve your question.