getting started

How to get help

Use the knowledgebase first, then contact Chess Enrich support when account-specific help is required.

Verified 21 Aug 2026

Self-service help

Search this knowledgebase for verified product guidance. Invited users can ask Swayz, which answers from published articles and links its sources.

Account-specific support

If published guidance does not solve the issue, contact support@chessenrich.com and include the affected page, a short description and a screenshot when possible. Never share passwords or payment credentials.

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